KRM88 values the privacy of every member. This policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read it carefully before using our platform.
Six core principles that form the foundation of how KRM88 handles the personal data of every Malaysian member.
Every bit of data transmitted between your device and krm88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks, including Maybank and CIMB. Your information cannot be intercepted by any third party during transmission.
All data handling practices at KRM88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have complete rights over your data — including the right to access, correct, and delete your personal data from our systems.
KRM88 does not sell, rent, or commercialise member personal data to any third party for marketing or any other purpose. Your data is collected solely to enable us to deliver better services to you as our member.
KRM88 member data is stored on servers protected by multiple layers of physical and digital security. Access to data is restricted to authorised personnel only, and every access is logged in an audit trail retained securely for a minimum of two years.
As a KRM88 member, you have full control over your personal data. You may request a copy of the data we hold, ask for corrections if anything is inaccurate, or request deletion of your account and data by contacting our support team at any time.
You may withdraw your consent to receive marketing communications from KRM88 at any time through your account settings or by contacting our support team. Withdrawing marketing consent will not affect your account functionality or gaming experience.
This Privacy Policy describes how KRM88 ("we", "platform", "KRM88") collects, uses, discloses, stores, and protects your personal information when you use our website and services. By registering an account or using any KRM88 service, you agree to the practices described in this Privacy Policy. This document should be read together with KRM88 Terms & Conditions.
KRM88 is an online entertainment platform fully committed to protecting the privacy and personal data security of every member who uses our services. We understand that your trust is our most valuable asset, and we take our responsibility to safeguard your information seriously.
This Privacy Policy applies to all information collected by KRM88 through our website at krm88.im, mobile application (where applicable), customer support channels including live chat and email, and any other services operated by KRM88. This Policy does not apply to third-party websites or services that may be linked from our platform.
All of krm88's data handling practices are in full compliance with Malaysia Personal Data Protection Act 2010 (PDPA) and regulations made thereunder. We also adhere to industry best practices in cybersecurity and data privacy to ensure your information remains protected at all times.
Krm88 only collects personal data that is genuinely necessary to provide our services to you. The categories of data we collect are as follows:
Full name, date of birth, Malaysian phone number, email address and account information provided at registration.
Deposit and withdrawal records, bank account or e-wallet name (Touch 'n Go, GrabPay, DuitNow, FPX), and transaction history within the platform.
Records of games played, bets placed, wins and losses, session durations, preferred game types, and lottery history.
IP address, device type and web browser, operating system, screen resolution, cookie data, and access history on the KRM88 platform.
Records of conversations with the KRM88 support team via live chat, email, and WhatsApp, for quality control and dispute resolution purposes.
General location information derived from your IP address to verify that you are accessing from within Malaysia and for account security purposes.
Data we do NOT collect: krm88 does not store your full debit or credit card number. All financial transactions are processed directly by certified payment providers, and we only receive confirmation that a transaction was successful. Your full card number never passes through or is stored on krm88's servers.
The personal data we collect is used for the following purposes, all in the context of providing and improving KRM88 services for you:
KRM88 will not use your personal data for any purpose beyond those stated above without first obtaining your consent. Should we intend to use your data for a new purpose, we will inform you and seek your consent before doing so.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), KRM88 processes your personal data on the following lawful bases:
KRM88 does not sell, rent, or commercialise members' personal data to third parties. However, there are limited circumstances in which we may share your data with certain parties:
Cross-Border Data Transfers: Should your personal data need to be transferred outside Malaysia (for example, to an international service provider), KRM88 will ensure that the transfer complies with Malaysia's PDPA requirements and that equivalent protections are afforded to your data at the destination.
KRM88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure:
The retention periods for your personal data at krm88 are as follows:
Once the retention period ends, your personal data will be securely deleted or anonymised in accordance with established procedures, unless a longer retention period is required under applicable Malaysian law.
Under Malaysia's PDPA 2010 and data protection best practices, you have the following rights regarding your personal data held by KRM88:
Request a copy of the personal data we hold about you. We will fulfil the request within 21 business days.
Request corrections to personal data that is inaccurate or incomplete via your account or by contacting support.
Request the deletion of your personal data, subject to applicable legal retention obligations.
Request that we restrict the use of your data in certain situations while a data-related issue is being resolved.
Receive your personal data in a machine-readable format for transfer to another service provider.
Object to the processing of your data for direct marketing purposes at any time — with immediate effect, no questions asked.
To exercise any of the above rights, contact the KRM88 support team via live chat or email at support@krm88.im with the subject line "Personal Data Rights Request". We will verify your identity and process your request within 21 business days. No fee is charged for the first data rights request made within any 12-month period.
KRM88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website. They help us recognise you on return visits and deliver a better, more personalised experience.
| Cookie Types | Purpose | Duration | Can It Be Declined? |
|---|---|---|---|
| Essential Cookies | Required for core platform functions — login, game sessions, security, and bet slip management. | Session / 30 days | No — the platform cannot function without it |
| Functional Cookies | Remembering your preferences such as interface language, display settings, and favourite game selections for your convenience. | 1 year | Yes — but functionality will be limited |
| Analytics Cookies | Collecting anonymous information about how you use the platform to help us improve the user experience and identify technical issues. | 2 years | Yes — with no impact on functionality |
| Security Cookies | Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access. | Session | No — required for account security |
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the krm88 platform. For guidance on managing cookies in your browser, refer to your browser's help section.
The krm88 platform may contain links or integrations to third-party services such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay) and gaming software providers. When you use these third-party services, their own privacy practices apply — not the krm88 Privacy Policy.
KRM88 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use before providing them with your personal information.
All payment providers used by KRM88 are certified and regulated companies that comply with international payment security standards (PCI DSS). Your financial information is handled to the highest industry standards by these providers.
KRM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant Malaysian legislation, or technological developments that affect how we process data. The "Last Updated" date at the top of this page will be revised whenever changes are made.
For material changes that affect your rights or how we use your data in a significant way, KRM88 will notify you via an in-platform notification or to your registered email address at least 14 days before any changes take effect. It is your responsibility to check this page periodically.
Your continued use of the krm88 platform following any changes to this Privacy Policy will be considered your acceptance of the updated version. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how KRM88 handles your personal data, please reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints involving personal data rights, our process may take up to 21 business days to resolve fully.
If you are not satisfied with how krm88 has handled your privacy enquiry or complaint after using our internal channels, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Our Commitment: At KRM88, privacy is more than a legal obligation — it is a core value we hold wholeheartedly. Every member has the right to know how their data is used, and we are always ready to answer your questions with honesty and transparency. Your trust is something we never take for granted.
There is a simple reason why KRM88 takes member privacy seriously — and not simply because the law requires it. It is because this platform is built on trust. Without trust, nothing works well in the online entertainment industry. And trust begins with how we handle the information you entrust to us.
When you register at KRM88 and providing your Malaysian phone number, email address, and e-wallet account details — whether Touch 'n Go, GrabPay, DuitNow, or FPX — you are placing your trust in us. We do not take that trust lightly. That is why we invest heavily in security infrastructure, maintain full compliance with Malaysia's PDPA, and train our team to handle data responsibly at all times.
One question new members often ask is: "Does KRM88 share my information with other companies for marketing purposes?" The answer is no — categorically and without exception. KRM88 does not sell member data, does not rent it out, and does not use it to benefit any third party. Your data is collected for one purpose only: to enable us to provide a better, safer, and more enjoyable gaming experience for you on the KRM88 platform.
On the technical side, KRM88 uses 256-bit SSL encryption — the same standard employed by Malaysia's major financial institutions — to ensure that all communications between your phone or computer and our servers cannot be read by any party in between. This means that when you log in, make a deposit via Maybank2u or CIMB Clicks, or withdraw winnings to your account, all that information travels through a fully encrypted tunnel.
We also understand that circumstances change. There may come a time when you want to know what data we hold about you, correct information that is inaccurate, or have your data removed entirely. These are all your rights under Malaysia's PDPA, and KRM88 will handle every such request seriously and within the required timeframe. Simply contact our support team and we will guide you through the process with ease.
Finally, KRM88 wants you to feel comfortable and secure every time you use our platform. Whether you are watching a Malaysian badminton match and placing an in-play bet, buying a Toto 6/45 ticket on the Lottery page, playing baccarat at the Live Casino, or simply checking your account balance — you can do so with confidence knowing your personal information is fully protected by KRM88's robust security systems and strict privacy policy.
This Privacy Policy should be read together with KRM88 Terms & Conditions and policy Responsible Gaming us. If you have any questions about your privacy or personal data, visit our FAQ us or reach our 24/7 support team directly via Live Chat on the platform.
KRM88 safeguards your privacy with 256-bit SSL encryption, full compliance with Malaysia's PDPA, and a strict zero-sharing policy. Register for free today and enjoy over 500 games including Live Casino, Sports Betting, lottery, and more — with deposits as low as RM10 via Touch 'n Go, GrabPay, or DuitNow. Your security is our top priority, always.